Julie Wittrock is the first voice that everyone hears when they call our Coborn’s Support Center in St. Cloud, MN. She is the first person all our Support Center guests interact with when visiting the building. Ultimately, her actions as the receptionist set the initial tone for anyone calling or visiting the Support Center.
Recently, one of our Store Directors took note of Julie’s remarkable “guest-focused” demeanor. Jon LeBlanc, Store Director at our Marketplace Foods store in Hayward, WI, left this message on Julie’s “Kudos” page (our companywide recognition software):
“You are a Rock Star! We have never officially met and have only seen each other in passing on occasion at the CSC. You are always smiling, bright eyed, calm, pleasant and perform your duties with the utmost professionalism. I have never detected in your voice when calling the CSC anything but a GREAT representative of our company. Keep up the Good Work!!! Someday come and speak at the Store Directors meeting and let us know the secret to being such a professional???!!”
Julie’s debut in front of a crowd came a little sooner than she probably expected. During Thursday’s Quarterly Update meeting at the Coborn’s Support Center, CEO Chris Coborn surprised Julie with balloons in honor of her recognition. The video picks up right after Chris finished reading her recognition out loud to the group:
There are so many remarkable people like Julie across our company who go above and beyond to make their guests happy each day! If guest focus is top of your mind, we’d love to hear from you!